Finding the right apartment should be simple and stress-free. Below are answers to some of the most common questions about our community, amenities, and leasing process. If you don't see what you're looking for, our leasing team is happy to help.

Still have questions?

Contact us today to learn more, schedule a tour, or start your application.

Leasing

Applicants complete an online application, submit required identification, and go through income and background verification through a secure leasing system.
Applicants must demonstrate a gross monthly income of at least 2.5 times the base rent, along with standard screening criteria including credit, rental history, and background verification.
Guarantors may be accepted if income requirements are not met, but they must qualify financially and complete a separate screening process before being added to the lease.
Lease terms typically range from 1 to 15 months depending on availability and screening outcomes. Lease terms are subject to change without notice.

Red Hawk Rank offers one, two, and three bedroom apartment floor plans that feature nine-foot ceilings, wood-grain flooring, and large closets.

Screening includes verification of identity, income, credit history, rental background, and other qualifying criteria to determine approval eligibility.
Move-in date adjustments may be reviewed by the leasing team, but changes can impact availability and final approval timing.

Tours

Prospective residents can schedule escorted in-person, virtual, and self-guided tour options depending on availability through the leasing system.

The leasing office is located at 12150 Washington Center Parkway, Thornton, CO 80241.
The leasing office is open Monday through Friday during standard business hours and offers limited Saturday availability, with Sundays closed.
Visitors are encouraged to follow posted instructions and use designated visitor or available surface parking areas during scheduled tours.

Amenities

Residents have access to a variety of luxury amenities, including a fitness center, business center, courtyard areas, pet-friendly spaces, and additional community gathering areas.

Select homes include washer/dryer setups, storage options, carpet or wood-style flooring, and modern interior finishes depending on unit type.
The community offers secure package solutions and designated mail areas, with mailbox assignments matching apartment numbers.
Parking includes open lot spaces, EV charging stations, and optional garage parking depending on availability.

Pet Policies

Per Red Hawk Ranch's pet policy, two pets are allowed per home. Certain dog breeds are restricted. The following breeds are generally prohibited:

  • Akita
  • American Staffordshire Terrier/Bull Terrier (aka Pit Bull)
  • Presa Canario
  • Chow Chow
  • Doberman Pinscher
  • German Shepherd
  • Great Dane
  • All Husky & Malamute breeds
  • Rottweiler
  • Wolf/Restricted breed mix

Service animals are generally exempt regardless of breed. Management must approve all animals. Lease holders and applicable occupants are required to complete a Pet Screening Profile.

All pet owners must complete a Pet Screening Profile, and animals are reviewed for approval prior to move-in or lease addition.

Resident Services

Residents use the secure online portal to submit payments and manage account activity through a digital payment system.

Renewal offers are delivered approximately 75 days before lease expiration through email and the resident portal.

Roommate changes require requalification of remaining residents and execution of updated lease documentation through the leasing office.
Maintenance teams may enter units for approved service requests and scheduled inspections with proper notice and documentation.
Residents must maintain active renters insurance and verify coverage through the designated compliance platform.

The resident portal provides access to payments, maintenance requests, account updates, and communication with management.

Management addresses noise concerns directly with residents and monitors ongoing issues to maintain a respectful living environment.

Maintenance

Residents submit requests through the online portal, where urgent issues are prioritized for immediate response while routine items are handled during business hours.

Emergencies include no heat or AC, flooding, burst pipes, electrical outages, fire hazards, and other life-safety or urgent habitability concerns.
Lockouts and key or fob issues are generally treated as resident responsibility and handled through standard maintenance procedures.
Professional pest control services are provided on a scheduled basis, and residents must prepare units according to provided guidelines before treatment.
Non-emergency entries require advance notice, and staff or vendors must document access when entering occupied units.
The community is monitored through courtesy patrol services and routine on-site oversight to support resident safety.